Delivery and Refunds
Shipping
We ship from Hatfield, UK, within 2-5 working days from the day of order placement (takes longer for customised pieces). The shipping fee is charged based on the subtotal before discounts.
Transit time:
- UK 3 - 5 business days
- European Union 4 - 14 business days
Warranty
We provide a 1-year warranty for all our jewellery.Please contact us to find out how you can use this service.
Return Policy
To qualify for a return:
- No more than 14 days have passed since you have received your jewellery
- There are no signs that the jewellery has been worn.
Please note that we do not cover the cost of returns unless they are due to a fault of ours or a claim. Please contact us before returning faulty or wrong pieces.